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e-Government is a Complex Task That Requires Agreement and Coordination
e-Government is a Complex Task That Requires Agreement and
Coordination
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By S. Maurer
By definition, e-government is simply the use of information and
communications technology, such as the Internet, to improve the
processes of government.
Often there is not a hard-and-fast distinction between
e-government and e-democracy. Take voting technology. To the
extent that improved voting technology reduces government's cost
of conducting a reliable vote, it is e-government. But to the
extent it systematically influences who votes, whose votes are
actually counted or any other variable that affects the
translation of voter preferences into public policy, it is
e-democracy.
You must bring clarity and definition to the role of Customer
Relationship Management within local authorities and support
councils in delivering modern, successful, and effective local
government services.
e-Government is a complex task and requires agreement and
coordination across agencies and jurisdictions, and the creation
of a technical infrastructure that can sustain the services.
Matters such as sharing of experience, data and resources must
be tested and considered by any e-Government agency.
Web sites are the most common vehicle for providing electronic
access to public information. According to some estimates, there
have been more than 10,000 e-government Web sites developed in
the United States to date. These include the full array of
federal, state, and local governments.
Legislation introduced in the U.S. Senate typifies the way
legislators often blend e-democracy and e-government rhetoric,
but in concrete actions overwhelmingly focus on e-government.
The bipartisan E-Government Act of 2001, co-sponsored by 12
senators, says two of its major goals are: "to enhance citizen
access to government information" and "to increase citizen
participation in government."
About the Author:
S. Maurer is a 53-years old college graduated IT professional,
with 30 years of experience in the computer & technology
business. Now is the Correspondence Courses Director of
http://mba-open-university.net and
http://cio-certification-ccio.net.
About the author:
S. Maurer is a 53-years old college graduated IT professional,
with 30 years of experience in the computer & technology
business. Now is the Correspondence Courses Director of the Abet
Open University:
http://distance-learning-mba-online-mba-program-executive-jobs.ne
t and http://cio-certification-ccio.net.
S. Maurer
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